Best Rates Guarantee
- Home >
- Best Rates Guarantee
OUR BEST RATE GUARANTEED
assures you that the best place to shop for the best rates for our hotel is right here on www.esplanadeberlin.com. There is no need to spend any more of your valuable time searching alternate travel websites to find a better deal. With our guarantee, you will not find a lower qualifying Internet rate available to the general public. If you find a rate lower than the rates shown on www.esplanade.com that is viewable and bookable on another website for the same dates, same room category, length of stay and number of guests, please contact us at +49 30 25478 0. If the claim can be verified, we will honor the rate shown on the other website plus discount the rate 20%. It's that easy!
HERE'S HOW IT WORKS
Book a reservation at www.esplanadeberlin.com for the Esplanade Grand Hotel Berlin
If you find a better rate for our hotel on an alternate website during your search or with 24hours after booking, contact us at +49 30 25478 0.
We'll verify your claim and perform the search in the same manner as you. We will also verify that the rate meets the terms and conditions of our Best Rate Guarantee program. Once verified, we will either amend your current booking or place a new booking, if not previously confirmed, at the lower rate plus discount the rate an additional 20% It's just that simple. No long and involved forms, just the confidence that the best rates for the Esplanade Grand Hotel Berlin are right here at www.esplanade.com.
TERMS AND CONDITIONS
1. The reservation must be made on www.esplanadeberlin.com for the Esplanade Grand Hotel Berlin in order to qualify.
2. Rate must be available to the general public and does not apply to:
- Negotiated/Contracted rates or group rates.
- Opaque rates booked on an auction site where the consumer does not know the hotel being booked until confirmation. Examples of these types of sites are (but not limited to) Priceline and Hotwire.com.
- Package websites or wholesale websites where room rate are packaged with other travel components, such as air or rental cars.
- Hotel package rates that include additional amenities such as meals, parking, etc.
- Discount rates that are offered to select groups of individuals such as Senior Citizen rates and Government rates.
- Rates extended to long stays over 30 days.
3. The comparison rate on an alternate site must be found within 24 hours of booking or at the same time of booking. Each night will be considered individually when evaluating the comparison rate.
4. The 20% discount will be taken from the lower rate found and verified on the other site. The lower rate must be bookable.
5. The guarantee does not apply to taxes, gratuities, guest incidental charges, food and beverage charges, resort fees or any other fees you may incur during your stay.